Billing and Payments
COMPETITIVE TEAM BILLING AND PAYMENTS
FACTURACIÓN
Coaching fees for the competitive program are billed automatically on the first of each month, separately from annual membership fees. (A full list of fees is available on the Program Fees section of our website.) Coaching fees are billed for all 12 months of the swimming season, September through August, and are not refundable after they are billed.
COBERTURA DE TARIFAS DE ENTRENAMIENTO
Los honorarios de entrenamiento cubren tantas prácticas por semana como los nadadores deseen asistir (de lunes a viernes), además del entrenamiento en todas las competiciones de natación programadas por el equipo (aproximadamente 1 fin de semana por mes). Los honorarios de entrenamiento no se prorratean si un nadador asiste a menos de cinco días de práctica por semana.
INVOICES
Families may check their invoices and billing history at any time by logging on to their account on Captyn, clicking on the "My Account" link, and then clicking on the "Preview upcoming invoice" link.
PAYMENTS
Los honorarios del coaching se pagan con tarjeta de crédito/débito.
Requerimos que las familias configuren pagos automáticos con tarjeta de crédito o débito a través del sitio web del equipo. El pago automático ayuda a garantizar que nunca esté sujeto a un cargo por pago atrasado y también alivia la carga de nuestros padres voluntarios que procesan los pagos mensuales.
If you have any questions about how to set this up, please contact a
Parent Board Member.
PAGOS ATRASADOS
Payments not received by the 10th day of the month are considered late and will be subject to a late fee of $20.00. Late fees are assessed automatically by our online billing system on our website. Please make sure that you pay on time to avoid these fees.
It is the family's responsibility to update credit/debit card information whenever their card on file expires or is replaced. The Parent Board will do its best to alert families when it sees that a credit/debit card payment has failed, but that is considered a courtesy and not a responsibility of the team. Ultimately, it is the family's responsibility to update their credit/debit card information as needed. Any late fees that are charged due to credit/debit card failures will not be refunded.
Tenga en cuenta también que si su cuenta tiene atrasos durante más de 45 días, se notificará a su entrenador de nadadores y su nadador no podrá asistir a la práctica nuevamente hasta que su saldo esté pagado en su totalidad.
CANCELLING YOUR MEMBERSHIP
Please see the "Quitting the Team" page of the Handbook for details about how to cancel a swimmer's membership permanently. See the Leaves of Absence page for details about how to take a temporary break from the team
REEMBOLSOS
Excepto en el caso de un error por parte del equipo, los honorarios mensuales de entrenamiento no son reembolsables una vez facturados.
Family membership fees are non-refundable after the first month of the season.
